GBest Privacy Policy GBest(“We, us, or our”) respects the privacy of the users(“You” or “Your”). This privacy policy describes the types of information we collect from you when you use our website(the” Website”) and our online delivery platform for the HORECA(Hotel, Restaurants, and Café) and other General Trade outlets( The “Platform”), and how we use, disclose, and protect that information.

 

Information we collect

We collect two types of information from you.

1. Information you provide directly: This includes information you provide when you register for an account, Place an order, contact customer support, surveys or promotions. This information may include:

• Contact information (name, email address, phone number)
• Company information (Business name, address)
• Billing and payment information (Credit Card details, Bank account information- we do not store full details)
• Order History

2. Information collected automatically: When you use the website and platform, we may collect certain information automatically through cookies and other tracking technologies. This information may include

• IP Address
• Device type and operating system
• Browser Type
• Referring URL

 

Use of information

We use the information we collect to:

• Provide and operate the services
• Process your orders and deliver products
• Respond to your inquires and provide customer support
• Send you promotional communications (with your consent)
• Improve the website and Services
• Analyze trends and user behavior

 

Sharing of information

We may share your information with third party service providers who help us operate the Website and Services. These providers are obligated to maintain the confidentiality of your information and use it only for the purposes we have disclosed.

We may also disclose your information if required by law, to protect our rights, or to prevent fraud or other harmful activities.

Your Choices:

You have choices regarding your information:

• Email Preferences: You can unsubscribe from promotional emails by following the instructions in the email.
• Account information: You can access and update your account information at any time by logging into your account.

 

Data Security:

We take responsible steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

 

Account Deletion:

You have the right to delete your account and associated personal data at any time. If you wish to delete your account, you can do so directly from within the mobile application by navigating to the "My Account" section and selecting the "Delete Account" option.

 

Upon confirmation, your account and all related personal information will be permanently removed from our systems within a reasonable timeframe, except where retention is required by law (such as for legal, regulatory, or legitimate business purposes).

 

Please note that this action is irreversible and will result in the loss of all data linked to your account, including account data and order history.

 

Changes to this Privacy Policy:

We may update this privacy policy from time to time. We will not you of any changes by posting the new privacy policy on the Website.

 

Contact us Us:

If you have any questions about this privacy policy, please contact us at:

GBest Customer Support:

support@gbest.store

By using the website, you agree to the terms of the privacy policy.